There is nothing worse than going along with the normalcy in life, managing your sales and updating your account when suddenly you notice the abrupt change in this daily routine. Your Amazon Seller Account experiencing eerie changes, but it is not you that is handling the account. In the internet world, you would term this as hacking of your flourishing account. Yeah, that is not good.
Do not worry you don’t have to feel like you are in an action movie, contacting some Chinese hacker to fix the job for you. We can help you. But, first, you need to determine whether your account has been really hacked or it is just your friends messing with you. Pranks can be daunting guys. How to see if your account is hacked?
- You cannot access into your account.
- There is an uncanny change in your product listing.
- You cannot relate the changes with customer dealing or amazon notifications with your current doings.
- There is a problem with bank transactions.
Well, the above circumstances denote to the possible hacking of your account. But, it has happened now. What to do next? Well, the first is to calm down your racing mind and relax with the intentions that this particular situation can be dealt with. Done? Let us skim through the solutions.
Change your password
The most primary thing you can do is change the password of your Amazon Seller Account Try changing the password to a more personal or a more mysterious password, there are many options on the internet in case you cannot find any best to fit.
Try doing it from another computer or phone with the addition of removing any excessive users from your account and logging out of other devices. This would only be possible if you could still access your account, otherwise, you will have to contact Amazon for further proceedings.
Set the account on vacation mode
This is a thing that needs to be repeated as said. The hacker, knowing your password, can change this from settings if he has, still, the power to access your Amazon Seller Account. This update needs to be carried out in case there are sales that you have not authorized but carry illegitimate issues hence needs to be eradicated. Simply go to settings and click on inactive such that the ongoing unnecessary transactions can be halted.
With such a situation at hand and after doing the basic things for safeguards, you need to notify Amazon. You need to contact them urgently with the intention to save your account such that the necessary safety precautions can be handled fast.
They can be slow with their responses and may wait for your order to be requested which is why you need to be persistent and keep in your knowledge the things that you need to ask for retrieval of your Amazon Seller Account. The process may take time but you will be, hopefully, rewarded back with the good news.